UPDATE

Suntory’s Business Strategy: Focusing on D2C Market

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Suntory’s Company Background

Suntory, a global leader in the beverage industry based in Osaka, Japan. They became a successful company with their main product: Beer and Whisky.

Their revenue in 2024 is 3.417,9 Billion Yen including excise taxes 4.04% (yoy) and the prediction in 2025 will grow to 3.560 Billion Yen. 

Suntory’s Products:

  1. Soft drink
  2. Spirit
  3. Beer
  4. Wine
  5. Ready to Drink
  6. Health & Wellness

Suntory’s Business Strategy:

1. Strengthening Innovation and Digital Capabilities

  • R&D and New Product Development
  • Sustainable Packaging & Green Innovation
  • Health and Wellness Focus
  • Digital Marketing & Engagement
  • E-commerce & Direct-to-Consumer

2. Acquiring and Developing Quality Human Resources

  • Global Recruitment & Employer Branding
  • Digital Recruitment & AI Integration
  • Leadership & Career Development Programs
  • Diversity, Equity & Inclusion Initiatives
  • Sustainability & Purpose-Driven Workforce

3. Building Digital Channels to Capture both B2C and B2B Customers 

B2C:

  • E-commerce Expansion & Direct-to-Consumer Sales
  • Omnichannel Customer Engagement

B2B:

  • B2B E-commerce & Digital Portals
  • Digital B2B Marketing & Partner Engagement

4. Internal Management Systems that Link each Department with Headquarters 

  • Integrated Communication & Collaboration Platforms
  • Digital Supply Chain & Procurement Integration
  • CRM & Sales Management Integration
  • Future Enhancements & Digital Transformation Goals

Delivering Results

Suntory has effectively positioned the company for continued growth in the global beverage industry. 

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